Frequently Asked Questions about Lockdown
Added: 02 November 2020
Are your dealerships open?
All of our dealerships are currently available for both sales and aftersales. Although Sales showrooms will not be physically accessible to the public from 5th November 2020, our Sales colleagues will be available to speak to via telephone or video chat until further notice.
Our Aftersales Departments are open for servicing, MOTs and repair, but it is vital that you make an appointment. In line with government guidance, we have introduced some new safety measures which include the use of PPE, social distancing policies and new working practices. The safety and wellbeing of all colleagues and customers will always be our number one concern.
As always, our team is available to help with any enquiries via telephone or email, and we have a fantastic range of new and used cars, vans and motorcycles available to view and reserve online.
I need to book a service, MOT or repair. Can you help me?
Servicing and maintenance is available by appointment only. To book an appointment please call us or Click Here to book online.
My vehicle's MOT is due. What should I do?
Book your MOT as normal - either online or over the telephone. We have measures in place to keep you safe.
What happens if I have already ordered a car?
As things stand, vehicle collections can go ahead as planned, although these will happen in a designated handover space outside - so please bring a coat with you! If you have any concerns please contact us at email@example.com
What happens if I have an appointment booked?
If you have booked an appointment that you wish to rearrange or cancel, please contact us at firstname.lastname@example.org and our friendly team will be more than happy to assist with this.