New Vehicle Payment introduced for Motability Scheme customers

With everyday living expenses increasing, Motability has introduced a £250 'New Vehicle Payment' in hope that giving back will help customers make the most of their next car or Wheelchair Accessible Vehicle (WAV).

Who is eligible for these payments?

Customers new to the scheme during 2022 will receive the 'New Vehicle Payment' when they take delivery of their new car or WAV, meaning that if you take delivery of your first vehicle, or place an order during 2022, you will be eligible.

Anyone who is already a customer as of 31st December 2021 will become eligible for the payment when they take delivery of their next vehicle.

When will I receive my payment?

You will receive this payment shortly after you take delivery of your new car/WAV.

The payment is only available once per customer and will be received via bank transfer as this will be the quickest way.

You can select bank transfer as your preferred payment method in your Motability Scheme online account. Payment by bank transfer will be made within a few days of taking delivery of your new vehicle or product. The alternative option is by cheque, but this could take a couple of weeks to arrive.

I place my order in 2021 but I'm still waiting to take delivery, will I be eligible to receive this payment?

Yes, if you have placed an order last year and are still waiting for this to be delivered, you will be eligible for this payment.

I took delivery of my vehicle earlier this year, will I receive this payment?

Yes, Motability will be making payments tocustomers who have already taken delivery of their vehicles this year.

I'm looking to join the Scheme, but I am not quite ready to place an order. When I am ready, what will happen if my vehicle doesn't arrive until 2023?

There is no rush to place an order, we recommend taking your time to look at all options and find the vehicle that best suits your needs. As long as you place your order before the end of 2022 you will still be eligible for this payment, even if your vehicle is not ready until 2023.

I took delivery of my new vehicle before the end of last year, can I get this payment now?

If you have already taken delivery of your vehicle before the end of 2021, unfortunately, you will not receive this payment until you come to collect your next vehicle at the end of your current lease. However, even if you do not collect your vehicle for a number of years, you will still qualify for this payment, providing you were a customer on the scheme as of 31st December 2021.

If you would like to learn more about the Motability Scheme, click on your preferred Motability Dealer below.