Fish Brothers is a multi-franchise car dealer group based in Swindon. We believe in going the extra mile for our customers. With many returning time after time, we know how important quality and good customer service is. With over 75 years of experience in the motoring industry, we are recognised as one of Swindon’s renowned car dealer groups.
We are looking for a Showroom Host to provide some additional assistance to our busy Toyota dealership on the weekends.
This role involves meeting and greeting customers into the dealership, assisting with their initial enquiries, and ensuring that they are referred to the correct department. The role will also involve taking inbound telephone calls.
The Showroom Host's role is to ensure that every customer who enters the dealership receives the very best experience. To this end, the successful candidate will be responsible for ensuring waiting for customers at the Service department are kept fully updated, that Sales customers are introduced to a Sales Executive, and that general product information is provided wherever it is requested.
The Showroom Host will be responsible for making customers aware of additional products and services offered by the dealership such as service plans, warranties, and insurance. Additional responsibilities will be to ensure that the latest point-of-sale materials are on display and that the showroom is pristine. The role will involve some administration to assist the Sales department. Excellent customer service skills are essential, as is a great telephone manner and the ability to multi-task.
The job holder will need to be of smart professional appearance as you will be the first point of contact for customers entering the dealership. This role is part-time and the hours of work are 9 am to 5 pm on Saturdays (1/2 hour unpaid break) and 11:00 am to 4:00 pm on Sundays.
You will also need to hold a UK driving Licence, with no more than 7 points to be considered for this position.
In return, we offer 22 days of holiday plus statutory bank holidays (rising to 26 days with length of service), a contributory pension scheme, staff discount on products and services, cycle to work scheme, employee, and customer referral schemes, employee car purchase scheme, Healthcare Cash Plan and life assurance (last 3 subject to a qualifying period).
Job Types: Part-time, Permanent
Part-time hours: 12.5 per week
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Our showrooms are conveniently located in Swindon.