CUPRA Specialist | Swindon, Wiltshire | Fish Brothers
CUPRA Specialist Reference Number - 0123445567567
Location Fish Brothers CUPRA
Working Hours 40 hours per week
Benefits • 22-26 days holiday • Contributory pension scheme • Car Purchase Scheme • Healthcare Cash Plan • Life Assurance
Salary TBC
Closing Date 31/01/2022

CUPRA Specialist. Not your usual job.

With a dynamic spirit and passion for redefining the customer experience, CUPRA is more than just a car brand. CUPRA is a lifestyle and a mindset. That’s why we’re looking for people with a different outlook. Bold but with a proactive approach towards life, socially well connected with their finger on the pulse.

CUPRA Specialists are based at Retailers across the country and are accountable for providing an exceptional level of service to customers from the first point of contact, through to post-sale care.
Some of your responsibilities will include:

  • Being responsible for generating sales leads and prospects for new and pre-owned CUPRA vehicles
  • you will increase brand awareness by organising events to attract new customers and through producing engaging social media content
  • Working with the Retailer Marketing team and CUPRA HQ, you’ll devise and manage monthly communication with customers
  • The successful applicant will be driven to achieve both new and pre-owned CUPRA sales targets helped in part by having the highest quality new CUPRA vehicle display and by sourcing the very best pre-owned CUPRA products from various sources
  • Delivering an exclusive and bespoke customer experience, you will be able to highlight the key features and benefits of CUPRA products, and tailor the sales experience for the customer

Customer care does not end once the sale is complete – you will be responsible for excellent post-sale care, driving customer loyalty and retention.

We are looking for customer service experts rather than just looking for someone from the automotive industry – so previous experience in a dealership is not essential. Full training and support are provided to help you immerse yourself in the CUPRA values.

CUPRA Specialists will be working independently, so excellent organisation and self-motivation will be needed to meet targets. You’ll be trusted to make decisions autonomously so someone with a bold approach to their work will fit right in with the CUPRA Tribe.

This role could be right if you:

  • Demonstrate previous experience providing fantastic customer service
  • Are passionate about motor sports or the automotive industry
  • Understand how to reach out to potential customers in the digital age.

Working on-site at a CUPRA Retailer, you will be flexible to work full time hours between Monday – Sunday depending on your Retailers’ opening hours. Competitive base salary and benefits commensurate with role and experience plus a commission scheme which rewards performance against targets.

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