Assistant Service Manager | Swindon, Wiltshire | Fish Brothers
Assistant Service Manager Reference Number - 0123445567567
Location Fish Brothers Renault
Working Hours
Benefits • 22-26 days holiday • Life Assurance • Contributory Pension Scheme • Competitive Bonus Scheme • Healthcare Cash Plan • Staff Car Purchase Scheme
Salary TBC
Closing Date 31/01/2022

Fish Brothers Renault are seeking an Assistant Service Manager to join our well-established Swindon Main Dealership. Working as part of a team and reporting to the Aftersales Manager, this role offers you the opportunity to use your leadership skills to drive performance on our service reception.

We looking for the right person to take pride in their position, ensure that the workshop is efficient and profitable, whilst also keeping the front of house staff productive.

Duties of an Assistant Service Manager:

  • Assisting the management of a Service Team of both Vehicle Mechanics and Service Advisors
  • Ensuring an efficient, productive and profitable department
  • Ensuring all servicing requirements are carried out correctly and efficiently to guarantee customer satisfaction
  • Identify areas of improvement for the service reception and department as a whole to improve performance and customer satisfaction
  • Plan ahead and manage time effectively to ensure all tasks are achieved
  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
  • Ensure the highest level of customer care and satisfaction are delivered at all times

Requirements:

  • Must have at least two years experience of working as a Service Advisor in a main dealership environment
  • Full Clean UK Driving Licence
  • Trade knowledge and sales skills
  • Ability to remain professional, calm and positive at all times
  • Approach tasks eagerly and cooperate fully when requested
  • Proactive mind set
  • Positive, can-do attitude
  • Outstanding organisation and time management skills with the ability to work to deadlines

Please note that this job advert will close as soon as sufficient applications have been received. If you are interested in applying please apply as soon as possible. Due to the numbers of applications we receive we do not respond to applications unless they are successful.

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